Privacy Policy

1. What is the purpose of this document?

Gresham House Asset Management Limited is committed to protecting the privacy and security of your personal information.

Gresham House Asset Management Limited is a company registered in England and Wales under company number 09447087 with registered office at 5 New Street Square, London, United Kingdom, EC4A 3TW. Gresham House Asset Management Limited is part of the Gresham House Group. For more details on the Gresham House Group follow this link: www.greshamhouse.com.

This privacy notice describes how we collect and use personal information about you when you are:

  • a “Prospective Investor”: this is when you have expressed interest in the services or products of the Gresham House Group or any of its members or are considering a potential investment in any member of the Gresham House Group;
  • a “Business Contact”: this is when you are a business contact at any corporate entity with which Gresham House Asset Management Limited or any member of the Gresham House Group has a business relationship and you are acting in your professional capacity;
  • an “Investor/Co-investor”: this is when you are an investor in, or are co-invested alongside, any fund or product managed by the Gresham House Group or when you are in the process of becoming an investor in, or a co-investor alongside, any fund of or product managed by the Gresham House Group (i.e. you have communicated to us your decision to invest or co-invest and we have started to process your application to invest or co-invest).

Gresham House Asset Management Limited is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

It is important that you read this privacy notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

 IMPORTANT: depending on whether you are a Prospective Investor, a Business Contact, or an Investor/Co-investor, some sections or part thereof in this privacy notice will not apply to you. Where a section or part of a section of this privacy notice applies only to a specific category of recipients, this is expressly specified. Please make sure you read the information that applies to you.

We can be contacted at any time if you have queries about this privacy notice or wish to exercise any of the rights mentioned in it. If you wish to contact us, please e-mail us at GDPRenquiries@greshamhouse.com or via phone at +44 (0)20 3837 6270.

2. The kind of information we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. Your name, address, contact detail and CV are all examples of your personal data, if they identify you.

There are “special categories” of particularly sensitive personal data which we are required to afford a higher level of protection.  This includes information about your race, ethnic origin, political opinion, religion, trade union membership, health, sex life or sexual orientation.  In addition, criminal convictions and offences personal data (if we identify or suspect fraud or money laundering) is a heightened category.

1. If you are a Prospective Investor, we may collect, store, and use the following categories of personal information about you:

  • your full name and professional title;
  • personal and business contact details such as addresses, telephone numbers (including mobile telephone number(s), and email addresses;
  • location of employment or workplace; and
  • your photograph.

We will not be collecting, storing, or using any special category of data about you nor information about criminal convictions and offences unless fraud or money laundering is identified.

Please note that we may also collect and use personal information about you when you visit the Gresham House Group’s website http://greshamhouse.com/. Our use of personal information collected through the Gresham House Group’s website is subject to the website’s Online Privacy and Cookie Policy, which can be accessed following this link: http://greshamhouse.com/online-policy-and-cookies-policy/.

2. If you are a Business Contact, we may collect, store, and use the following categories of personal information about you:

  • your full name and professional title;
  • business contact details such as addresses, telephone numbers (including mobile telephone number(s), and email addresses;
  • location of employment or workplace.

We will not be collecting, storing, or using any special category of data about you nor information about criminal convictions and offences unless fraud or money laundering is identified.

Please note that we may also collect and use personal information about you when you visit the Gresham House Group’s website http://greshamhouse.com/. Our use of personal information collected through the Gresham House Group’s website is subject to the website’s Online Privacy and Cookie Policy, which can be accessed following this link: http://greshamhouse.com/online-policy-and-cookies-policy/.

3. If you are an Investor/Co-investor, we may collect, store, and use the following categories of personal information about you:

  • your name and professional title;
  • personal and business contact details such as addresses, telephone numbers, and email addresses;
  • date of birth;
  • National Insurance number;
  • bank account details and tax status information;
  • location of employment or workplace;
  • copy of your driving licence or of your passport;
  • your photograph;
  • details of ID verification and background checks, including information about your credit history and criminal convictions and offences (please note that information relating to criminal convictions and offences may be collected, stored or used only where the law allows us to do so. See section 5, “Information About Criminal Convictions”, below);

We may also collect, store and use the following special categories of data about you:

  • information about political affiliations;
  • information about your health.

(See section 6, “Special Categories of Personal Information: How We Use Them”).

Please note that we may also collect and use personal information about you when you visit the Gresham House Group’s website http://greshamhouse.com/. Our use of personal information collected through the Gresham House Group’s website is subject to the website’s Online Privacy and Cookie Policy, which can be accessed following this link: http://greshamhouse.com/online-policy-and-cookies-policy/.

Some of the personal information we collect may come from publicly accessible sources such as professional networking sites.

3. How is your personal information collected?

1. If you are a Prospective Investor or an Investor/Co-Investor, we may collect personal information about you in the following ways:

  • directly from you.

We may also collect personal information about you from the following third parties:

  • through your intermediaries such as your financial advisor, broker, private bank or other intermediary. When such intermediaries process your personal information on our behalf, this privacy notice will apply (as well as the other fair processing information you will have received from us). When such intermediaries process your personal information as a data controller in their own right, their own privacy policy and notice will apply and you should ask them for a copy if you do not have one; or
  • from publicly available sources such as internet search engines or social media.

2. If you are an Investor/Co-investor, we may also collect personal information about you from the following third parties:

  • from background check providers such as, for example, World Check;
  • from online ID verification systems such as, for example, Experian.

3. If you are a Business Contact, we may collect personal information about you in the following ways:

  • directly from you.

We may also collect personal information about you from the following third parties:

  • from the corporate entity that you represent in your professional capacity;
  • from publicly available sources such as internet search engines or social media.

4. Purposes and legal basis for our processing of your personal information

1. Prospective Investors

 The table below explains the purposes for which we may process your personal information and the legal basis which relates to such purposes under data protection laws if you are a Prospective Investor. This section 4.1. applies to you only if you are a Prospective Investor (see above for what this means).

Purposes for which we may process your personal information Legal basis for the processing
  • To verify your identity;
  • When you seek to exercise your rights under data protection laws;
    • Investigating, evaluating, demonstrating, monitoring, improving, reporting on and meeting the relevant legal, regulatory and compliance requirement of Gresham House Group;
  • For establishment and defence of legal rights;
  • To ensure that the information we hold about you is accurate and kept up-to-date;
  • Where we monitor or record telephone calls with you (see section 7 below);
  • For activities relating to the prevention, detection and investigation of crimes.

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

 

Where we need to comply with a legal obligation.

 

 

  • To reply to your requests or enquiries on the Gresham House Group or any of its members;
  • To maintain and administer our relationship with you;
  • For management and audit of business operations;
    • ­ To administer internal operational requirements (including credit, compliance and risk management, system or product development and planning, accounting, and for audit purposes);
  • For compliance with regulatory requirements;
  • To deal with our good governance requirements;
  • Where relevant, for our direct marketing communications about products and services available from the members of the Gresham House Group;
  • To give you further information on the Gresham House Group when you have requested for it;
  • For establishment and defence of legal rights;
  • To trace your whereabouts to contact you about your enquiries or requests (as relevant);
  • For market research analysis and developing statistics;
  • When we monitor emails, calls and other communications with you (see section 7 below).

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where it is necessary for our legitimate interests or those of a third party such as the other members of the Gresham House Group.

 

 

  • Where relevant, for our direct marketing communications about products and services available from the members of the Gresham House Group;
  • When you request that we disclose your personal information to a third party.

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we have obtained your consent.

 

2. Business Contacts

The table below explains the purposes for which we may process your personal information and the legal basis which relates to such purposes under data protection laws if you are a Business Contact. This section 4.2. applies to you only if you are a Business Contact (see above for what this means).

Purposes for which we may process your personal information Legal basis for the processing
  • To perform our obligations or exercise any rights under the contract we have entered with you;
  • To liaise with you in relation to the contract we have entered with you; and
  • To perform any action at your request, including contacting you or providing you with any requested information prior to entering into a contract with you.

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we need to perform the contract we have entered into with you or to take steps at your request prior to entering into a contract.
  • When you seek to exercise your rights under data protection laws;
  • For compliance with legal requirements;
  • For establishment and defence of legal rights;
  • To ensure that the information we hold about you is accurate and kept up-to-date;
  • When we monitor or record telephone calls with you (see section 7 below);
  • For activities relating to the prevention, detection and investigation of crimes.

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we need to comply with a legal obligation.
  • For management and audit of business operations;
  • For compliance with regulatory requirements;
  • To deal with our good governance requirements;
  • Where relevant, for our direct marketing communications about products and services available from the members of the Gresham House Group;
  • To reply to your requests or enquiries;
  • For establishment and defence of legal rights;
  • To trace your whereabouts to contact you about your enquiries or requests (as relevant);
  • For market research analysis and developing statistics;
  • When we monitor emails, calls and other communications with you (see section 7 below).

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where it is necessary for our legitimate interests or those of a third party such as the other members of the Gresham House Group.
  • When you request that we disclose your personal information to a third party;
  • Where relevant, for our direct marketing communications about products and services available from the members of the Gresham House Group.

Please note that we may rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we have obtained your consent.

 

3. Investors/Co-investors

The table below explains the purposes for which we may process your personal information and the legal basis which relates to such purposes under data protection laws if you are an Investor/Co-investor. This section 4.3. applies to you only if you are an Investor/Co-investor (see above for what this means).

Purposes for which we may process your personal information Legal basis for the processing
  • To contact you, when you have communicated to us your decision to invest/co-invest in a fund or product managed by the Gresham House Group, in relation to your decision to invest/co-invest or to reply to any requests or enquiries from you relating to such decision or to take any steps at your request prior to entering into the investment/co-investment agreement with a member of the Gresham House Group;
  • To administer and manage your investment/co-investment and related services;
  • To process your investor/co-investor’s rights;
  • To update your records;
  • To contact you in relation to your investment/co-investment;
  • To trace your whereabouts to contact you about your investment/co-investment;
  • To respond and/or deal with your requests or enquiries in relation to your investment/co-investment.

Please note that we may also rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we need to perform the contract we have entered into with you (here we mean the agreement for the investment/co-investment including the terms and conditions within it) or to take steps at your request prior to entering into a contract (here we mean our processing of your personal information during the application process).
  • When you seek to exercise your rights under data protection laws;
  • For compliance with legal requirements;
  • To ensure that the information we hold about you is accurate and kept up-to-date;
  • For establishment and defence of legal rights;
  • To conduct credit verification and criminal background checks;
  • To verify your identity;
  • When we monitor or record telephone calls with you (see section 7 below);
  • For activities relating to the prevention, detection and investigation of crimes.

Please note that we may also rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we need to comply with a legal obligation.
  • For management and audit of business operations, including accounting;
  • To respond and/or deal with your requests or enquiries;
  • To deal with our good governance requirements;
  • For compliance with regulatory requirements;
  • For establishment and defence of legal rights;
  • To conduct background checks including credit checks (but excluding criminal checks, which we carry out only to comply with legal obligations – see below).
  • To trace your whereabouts to contact you about your investment/co-investment (as relevant);
  • For market research analysis and developing statistics;
  • When we monitor emails, calls and other communications with you (see section 7 below);
  • For our direct marketing communications about products and services available from the members of the Gresham House Group.

Please note that we may also rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where it is necessary for our legitimate interests or those of a third party such as the other members of the Gresham House Group.
  • When you request that we disclose your personal information to a third party;
  • Where relevant, for our direct marketing communications about products and services available from the members of the Gresham House Group.
  • To process information relating to your political affiliation (in this case, we will require your explicit consent – see section 6 below)

Please note that we may also rely on this lawful reason for the sharing of personal information with third parties (see section 11 below).

Where we have obtained your consent.

 

5. Information about criminal convictions and offences

This section 5 applies to you only if you are an Investor/Co-investor. We may only use information relating to criminal convictions and offences where the law allows us to do so. We are legally required to conduct due diligence checks as part of our anti-money laundering obligations which includes checks of criminal records. We are allowed to collect, store and use your personal information in this way to carry out our legal obligations.  This means that our lawful reasons for this processing under data protection laws are compliance with legal obligations, our compliance with regulatory requirements (which is one of our legitimate interests) and where processing is necessary in the substantial public interest.

6. Special categories of personal information: how we use them

This section 6 applies to you only if you are an Investor/Co-investor. “Special categories” of particularly sensitive personal information (see above for what this means) require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We may process special categories of personal information, in the following circumstances:

  • if you have given your explicit written consent;
  • if it is necessary for reasons of substantial public interest on the basis of laws that are applicable to us. For example, in certain circumstances we may need to process data concerning your health and vulnerability details relevant to e.g. the administration of your investments/co-investment in order to fulfil our legal and regulatory requirements. For example, if you are a vulnerable customer and if we are aware that a member of the Gresham House Group who provides asset management and/or wealth management services to you does not know this detail, we may share your vulnerability detail with it, in cases where that is needed for reasons of substantial public interest. For example, where we have to share information with police or regulators or HMRC or other tax authorities in accordance with substantial public interest.

Less commonly, we may process this type of information where it is needed in relation to legal claims.

7. Monitoring of communications

We may monitor and record calls, emails, text messages, and other communications within the parameters of what is permitted by law. We will do this for compliance with regulatory rules, self-regulatory practices or procedures relevant to our business, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures, and for quality control and staff training purposes.

In particular, where we are required by law to record certain telephone lines (as relevant) we will do so. In addition, where appropriate and having regard to applicable data protection law, our monitoring may check for obscene or profane content in communications. In addition, telephone calls between us and you in connection with your enquiries or requests may be recorded to make sure that we have a record of what has been discussed and what your instructions are. We may also record these types of calls for the quality control and staff training purposes mentioned above.

8. Withdrawing your consent

You have the right at any time to withdraw your consent where that is relied upon as the lawful reason for processing your personal information. To withdraw your consent, please emailGDPRenquiries@greshamhouse.com.

If you withdraw your consent and if there is no alternative lawful reason which justifies our processing of your personal information for the purpose or purposes you originally agreed to, we will no longer process your personal information for that purpose or purposes.

9. Automated decision-making

We currently make no decisions about you using automated means.

10. Data anonymisation and use of aggregated information

Your personal information may be converted into statistical or aggregated data which cannot be used to identify you, then used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described above and below.

11. Sharing of your personal information

Your personal information may be made available for the purposes mentioned above (or as otherwise notified to you from time to time), on a ‘need-to-know’ basis, including for instance to management, accounting, legal, logistics, audit, compliance, information technology and other corporate staff who need to know these details for their functions within Gresham House Asset Management Limited or the Gresham House Group. Please note that certain individuals who will see your personal information may not be based in the UK or in your country (please see below).

We may share your data with the other members of the Gresham House Group as needed for management, analysis, planning and decision making, including in relation to taking decisions regarding the expansion and promotion of our product and service offering, as part of our regular reporting activities on company or group performance, for the purpose of regulatory reporting, in the context of a business reorganisation or group restructuring exercise, and for use by those companies for the other purposes described in this privacy notice.

Your personal information may also be made available to third parties (within or outside the Gresham House Group) providing relevant services to Gresham House Asset Management Limited or the Gresham House Group.

Third parties in this context means any other member of the Gresham House Group and providers to Gresham House Asset Management Limited or the Gresham House Group of management, accounting, legal, logistics, audit, compliance, information technology, marketing and other services. This may also include fund administrators (where relevant), background check providers (where relevant), online providers of ID verification systems (where relevant), providers of call centres, data storage and database hosting services, IT hosting and IT maintenance services. These companies may use information about you to perform functions on our behalf or for us.

We may disclose specific personal information upon lawful request by HMRC, government authorities, law enforcement and regulatory authorities where required or permitted by law and for tax or other purposes and HMRC may itself share it onward with overseas tax authorities as required by relevant legislation. Personal information may also be released to external parties in response to legal process, and when required to comply with applicable laws and regulations, or to enforce our agreements, corporate policies, or to protect the rights, property or safety of our businesses, our employees, agents, customers, and others, as well as to parties to whom you authorise us to release your personal information.

Your personal information may also be made available to third parties or partners where necessary as part of any restructuring of Gresham House Asset Management Limited or the Gresham House Group or sale of any business or assets of the Gresham House Group. We will not sell your personal information to any third party other than as part of any such restructuring or business or asset sale.

We require all third parties to respect the security of your data and to treat it in accordance with the law.

We may transfer your personal information outside the European Economic Area (see below).

Transferring information outside of the United Kingdom

We may transfer your personal information to countries outside of the UK including Guernsey and South Africa.

In relation to the transfer of personal information to Guernsey, the UK Government has issued an adequacy decision in respect of Guernsey. This means that Guernsey is deemed by the UK to provide an adequate level of protection for your personal information, which means we can transfer personal information to Guernsey without having to put in place additional measures to ensure an adequate level of protection of personal information.

Whilst some countries already have adequate protections for personal information under applicable laws, in other countries (such as South Africa) steps will be necessary to ensure appropriate safeguards apply to maintain the same levels of protection as are needed under data protection laws applicable to us in the UK.

We will only make such transfers if:

  • the country to which the personal data is to be transferred ensures an adequate level of protection for personal data;
  • we have put in place appropriate safeguards to protect your personal data, such as an appropriate contract with the recipient;
  • the transfer is necessary for one of the reasons specified in data protection legislation, such as the performance of a contract between us and you;
  • Binding Corporate Rules or US Privacy Shield apply; or
  • you explicitly consent to the transfer.

For more information about what are those appropriate safeguards and how to obtain a copy of them or to find out where they have been made available, email GDPRenquiries@greshamhouse.com.

12. Data retention

How long will you use my information for?

We need to retain your personal information for as long as necessary to fulfil the purposes we collected it for (and those purposes are as described above), including for the purposes of satisfying any legal or regulatory requirements and in case of claims. If you would like further information about our data retention policy, email GDPRenquiries@greshamhouse.com.

To determine the appropriate data retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

The criteria we use to determine data retention periods for your personal information include the following:

  • Retention in case of queries. We will retain some of it in case of queries from you. For instance, if you send to us a query, we will retain your personal information for as long as necessary for us to ensure that your query has been addressed exhaustively;
  • Retention in case of claims. We will retain some of it for the period in which you might legally bring claims against us; and
  • Retention in accordance with legal and regulatory requirements. We will retain some of it based on our legal and regulatory requirements.

13. Whether providing your personal information is required by law or contract and whether is obligatory

1. If you are a Prospective Investor, you are under no statutory or contractual obligation to provide your personal information to us. However, if you fail to provide information when requested, we may not be able to reply to your enquiries or provide you with the information you have requested or otherwise fulfil the purpose(s) for which we have asked for the personal information.

 

2. If you are a Business Contact:

  • if you fail to provide information when requested, we may not be able to reply to your enquiries or provide you with the information you have requested or otherwise fulfil the purpose(s) for which we have asked for the personal information.

 

3. If you are an Investor/Co-Investor:

  • if you are already an investor in, or co-invested alongside, any fund or product managed by the Gresham House Group, without your personal information we may be unable to provide you with our services, process your investor/co-investor’s rights, administer your investment/co-investment, and process your requests relating to it. This means that it is necessary for us to have most of it to perform the contract with you. If you fail to provide certain personal information, we may also be prevented from complying with our legal obligations.
  • if you are in the process of becoming an investor in, or co-invested alongside, any fund or product managed by the Gresham House Group (i.e. you have communicated to us your decision to invest/co-invest and we have started to process your application to invest/co-invest) and you fail to provide certain personal information when requested, we may not be able to process your application for investment/co-investment. This means that it is necessary for us to have most of it to enter into a contract with you. If you fail to provide certain personal information, we may also be prevented from complying with our legal obligations.
  • if we have entered into a contract with you, without your personal information we may be unable to perform our obligations under the contract. This means that it is necessary for us to have most of it to perform the contract with you.
  • if we are in the process of entering into contract with you, without your personal information we may be unable to enter into the contract with you.

14. Your rights

Your rights in connection with your personal information

Your personal information is protected under data protection law and you have a number of rights which you can enforce against us as your data controller. Your rights under data protection law are as follows (please note that some of these rights do not apply in all circumstances):

  • right to be informed – including about our processing of your personal information. This is the reason for this privacy notice;
  • right to request access to your personal information and to obtain information about how we process it. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
  • right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
  • right to have your personal information erased;
  • right to object to processing of your personal information (as relevant). This right allows you to object to processing for purposes of direct marketing, to processing based on legitimate interests and to processing for purposes of statistics;
  • right to restrict processing of your personal information;
  • right to move, copy or transfer your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, restrict the processing of your personal information, or request that we transfer a copy of your personal information to another party, please contactus  via e-mail at GDPRenquiries@greshamhouse.com or via phone at +44 (0)20 3837 6270.

You have the right to complain to a supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office (ICO) (https://ico.org.uk/). The ICO has enforcement powers and can investigate compliance with data protection laws.

You can contact us via e-mail at GDPRenquiries@greshamhouse.com for more details on your rights and how to exercise them against us.

No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights listed above). However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What we may need from you

In some cases, we may need to request specific information from you to help us confirm your identity and ensure your right to exercise your rights under data protection law. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Inform us of changes to your personal information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.

15. Changes to this notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates.

If you have any questions about this privacy notice, please contact us via e-mail at GDPRenquiries@greshamhouse.com or via phone at +44 (0)20 3837 6270.

16. Data Protection Group

A Data Protection Group (“DPG“) is appointed within Gresham House in order to ensure that (as a Data Controller), is compliant with all aspects of the applicable data protection laws and regulations.  The DPG is also responsible for managing data queries received from clients, individuals, and other group entities.

The DPG consists of representative members from the Senior Management Team and Legal and Compliance teams.  All GDPR / Data Protection queries are co-ordinated by them, utilising Compliance and Legal personnel as required. A group email address (GDPRenquiries@greshamhouse.com) is the main point of contact for the DPG.

The Compliance team is responsible for the review and update of the policy in accordance with relevant regulations; in the event of any issues, please communicate these to the DPG in the first instance.

We need to retain your personal information for as long as necessary to fulfil the purposes for which it was collected (and those purposes are as described above), including for the purposes of satisfying any legal or regulatory requirements and in case of claims. If you would like further information about our data retention policy, email Andrew Hampshire at A.Hampshire@greshamhouse.com.

The criteria we use to determine data retention periods for your personal information include the following:

  • retention in case of queries – we will retain some of it in case of queries from you. For instance, if you send to us a query, we will retain your personal information for as long as necessary for us to ensure that your query has been addressed exhaustively;
  • retention in case of claims – we will retain some of it for the period in which you might legally bring claims against us; and
  • retention in accordance with legal and regulatory requirements – we will retain some of it based on our legal and regulatory requirements.

Your rights under applicable data protection law

Your personal information is protected under data protection law and you have a number of rights which you can enforce against us as your data controller. Your rights under data protection law are as follows (please note that some of these rights do not apply in all circumstances):

  • the right to be informed, including about our processing of your personal information. This is the reason for this Policy;
  • the right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
  • the right to object to processing of your personal information. This right allows you to object to processing for purposes of direct marketing, to processing based on legitimate interests and to processing for purposes of statistics;
  • the right to restrict processing of your personal information;
  • the right to have your personal information erased (the “right to be forgotten”);
  • the right to request access to your personal information and to obtain information about how we process it;
  • the right to receive, move, copy or transfer your personal information (“data portability”); and
  • rights in relation to automated decision-making including profiling.

If you want more information on your privacy rights or if you would like to exercise any of your privacy rights, please contact Andrew Hampshire via e-mail at A.Hampshire@greshamhouse.com.

We encourage you to let us know if you have any concern about how we are processing your personal information, so we can try to resolve your concerns.

You have the right to complain to a supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office (ICO) (https://ico.org.uk/). The ICO has enforcement powers and can investigate compliance with data protection laws.

Whether providing your personal information is required by law or contract and whether it is obligatory

If you are a private investor, we will be unable to provide you with our asset management related investment services or to process your application relating to it without your personal information.  This means that it is necessary for us to have most of it specifically to perform the contract with you or to be able to enter into our contract with you.  If you are a wealth manager or acting on behalf of your organisation or of an individual for whom you are making investments then our contract will not be with you instead it will be with your organisation or the individual for whom you are making investments – this means the personal information you provide to us including through the Website or Client Portal (such as your business-related contact details) is not required by a contract – instead it is needed so that we can administer the application/investments for your organisation / that other individual.

In all cases we will not be able to reply to request for information through the Contact Us function on our Website or the Client Portal, or to send you updates through the “Want to stay updated?” function on our Website, unless you provide the personal information requested when using those functions, in these ways providing the personal information is obligatory. But it is not required by law or contract.

Data anonymisation and use of aggregated information

Your personal information may be converted into statistical or aggregated data which cannot be used to identify you, then used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described above.

What choices do we offer you with regard to direct marketing?

We may wish to provide you with information via e-mail about our products and services or the products and services of the Gresham House Group which may be of interest to you and may invite you to take part in market research or request feedback on our products and services or the products and services of the Gresham House Group. We will obtain your consent and advise you of how to opt-out of receiving such communications where we are required to do so in accordance with applicable law, for example by clicking the “unsubscribe” link on any email that we send to you or by emailing Andrew Hampshire at a.hampshire@greshamhouse.com at any time.

The Gresham House Group

The members of the Gresham House Group are available to view at www.greshamhouse.com.

Cookies

What are cookies?

Cookies are small, often encrypted, text files that are used by websites to perform certain functions.

How do we use cookies?

Information supplied to us using cookies helps us to analyse the profile of our visitors and provide you with a better online experience.

We use cookies to track how you use our Website by providing usage statistics. Cookies are also used to serve ads to you based upon your browsing history and previous visits to the Website.

This information will often constitute your personal information, and when it does not we may combine the information we collect by cookies with the personal information that we have collected from you in order to learn more about how you use Website and to improve our Services. A full list of cookies and how we use them can be found below in the section “Cookies we use”.

How to control and delete cookies

Cookies can be controlled, blocked or restricted through your browser settings. Information on how to do this can be found within the Help section of your browser. All cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your cookie preferences across all of these elements.

There are also several online resources that can give you more information on cookies and how you can control them within a variety of different web browsers. You can visit either http://www.aboutcookies.org or http://www.allaboutcookies.org for more information.

If you are using a mobile device to access the Website, you will need to refer to your handset instruction manual or other help/settings resource in order to find out how you can control cookies on your particular device.

Please note: if you restrict cookies, you may experience a loss of functionality while on the Website.

Cookies we use

We use the following categories of cookies on our Website:

Strictly necessary cookies – These are cookies that are essential for the operation of our Website. They include, for example, cookies that enable you to navigate to the correct pages, if we make any updates to the way the website works. These include cookies which enable us to report on full customer journeys made on our Website.

Performance cookies – These cookies collect information about how visitors use our Website, enable us to understand if any errors have occurred, and allow us to test new features. We don’t collect information that identifies the visitor directly, as the data is aggregated and anonymous. We only use this information to improve how the Website works.

Functionality cookies – These cookies help enable specific functionality on the Website to improve your experience, for example remembering your preferences, detecting if a service has already been offered to you (such as surveys), or storing more complex information (such as the specific investment product(s) you have viewed most recently or most often).

Targeting/advertising cookies – These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests. They are also used to track the effectiveness of advertising campaigns.

Cookies set by third party sites

To enhance our content and to deliver a more enriching online experience for our users, we sometimes embed images and videos from other websites on the Website.

We currently use and may in future use content from sites such as Google, LinkedIn, and Hubspot. You may be presented with cookies from these third-party websites. Please note that we do not control the dissemination of these cookies and you should consult the relevant third-party website for information on how these cookies are used and how you can control them.

Social Sharing

We may also embed social sharing icons throughout our Website. These sharing options are designed to enable users to easily share our content with their friends using a variety of different social networks. These social sharing sites may set a cookie when you are logged into their service. Please note that we do not control the dissemination of these cookies and you should consult the relevant third-party website for information on how these cookies are used and how you can control them.

Changes to this Policy

We may modify or amend this Policy from time to time. We encourage you to check this webpage regularly so that you can read the up to date version of this Policy. If we make substantive or material changes to this Policy, we will inform you by notice on the Website or via other appropriate channels in accordance with the requirements of data protection law.

This Policy only extends to the Website and the Client Portal and does not, therefore, extend to your use of, provision of data to and collection of data on any website not connected to us to which you may link by using the hypertext links within this website.

Contact/address details

If you have any questions about this Policy, please contact Andrew Hampshire at a.hampshire@greshamhouse.com.

IMPORTANT INFORMATION:
This website uses cookies to ensure you get the best experience on our website.
We have recently updated our Online Privacy and Cookies Policy (the “Policy”) to improve our commitment to protecting your personal information.
Please take a moment to read the updated Policy, which is accessible through the following link: Online Privacy and Cookies Policy